1. Introduction

At H.J. van Bentum, we respect your privacy and are committed to protecting your personal data. We process personal information carefully, securely and in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.

This Privacy Statement explains what personal data we collect, why we use it, how we protect it and what rights you have.

2. Who We Are

For the purposes of this Privacy Statement, H.J. van Bentum refers to Internationaal Transportbedrijf H.J. van Bentum B.V., located at Parallelweg 80, 3931 MT Woudenberg, the Netherlands.

Email: info@bentum.nl

Where another company within the Van Bentum group is responsible for a particular processing activity, this will be identified where appropriate.

3. Personal Data We Process

Depending on your relationship with us, we may process the following information:

• Name and company details
• Business contact details, including email address and telephone number
• Information submitted through our contact and quotation forms
• Information relating to transport enquiries and business transactions
• Technical information, such as IP addresses and website usage data
• Other information you voluntarily provide when contacting us

We only collect personal data that is relevant and necessary for the intended purpose.

4. Why We Process Your Data

We use personal data to:

• Respond to enquiries and quotation requests
• Arrange, perform and administer our transport and logistics services
• Maintain communication with customers, suppliers and business partners
• Fulfil contractual and legal obligations
• Improve our website and services
• Protect our legitimate business interests
• Send relevant business communications where permitted by law

Depending on the purpose, processing is based on the performance of a contract, compliance with a legal obligation, our legitimate interests or your consent where required.

5. Sharing Personal Data

Where necessary, we may share personal data with trusted service providers, logistics partners, customs representatives, IT providers and relevant authorities.

We only share information where there is an appropriate legal basis and take reasonable steps to ensure that personal data is handled securely and confidentially.

Where third parties process personal data on our behalf, appropriate data processing agreements are concluded where required.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, taking account of applicable legal retention requirements and legitimate business needs.

Specific retention periods or the criteria used to determine them will depend on the nature of the information and the processing activity.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to support its functionality and, where applicable, analyse website performance.

Essential cookies help the website function correctly. Optional analytical or marketing cookies are used only where permitted by applicable law and, where necessary, after obtaining your consent.

You can manage your cookie preferences through the options provided on our website or through your browser settings.

Further information about the cookies and third-party services used on this website should be provided in our cookie information.

8. Your Privacy Rights

Under the GDPR, you have certain rights regarding your personal data, including the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request erasure of your data, where applicable
• Request restriction of processing
• Object to certain processing activities
• Request data portability, where applicable
• Withdraw consent at any time where processing is based on consent

You can exercise these rights by contacting us at info@bentum.nl.

We will respond to your request within the time limits required by applicable law. Where necessary, we may request additional information to verify your identity.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure.

We regularly review our procedures and security measures to maintain an appropriate level of protection.

10. Changes to This Statement

We may update this Privacy Statement to reflect changes in our services, processing activities or applicable legislation. The latest version will always be available on our website.

11. Contact

If you have any questions about this Privacy Statement or how we process personal data, please contact:

H.J. van Bentum
Parallelweg 80
3931 MT Woudenberg
The Netherlands

Email: info@bentum.nl